SKY box maintenanceThe following is a guide for anyone that owns a SKY+HD box who would like to maintain it themselves. Especially those of you with a box no longer under warantee wishing to avoid having to contact SKY or pay for an engineer. This guide mainly applies to the DRX890 and DRX895 boxes as these are the only SKY+HD boxes that Sky still support, but some of the tips below will work for older boxes. This guide does not support Sky Q.The SKY+HD boxThe SKY+ HD boxes are essentially a mini PC in-a-box with an internal hard drive, a TV output, input via a small control panel or remote control, and a network card in the form of an ethernet connector or built-in or attachable wifi device.SKY supply the software or 'operating system' (known as the EPG) that runs on each box. This universal software has to work on every type of SKY box that is still supported and is delivered at random times silently without you knowing when the next update is coming. These updates have been proven to of had minimal pre-delivery testing.
When an update is pushed out a small percentage of SKY+ box owners experience one or more glitches or even system failures. At this point you'll be reaching for the phone to call SKY or logging on to SKY.com to raise a ticket. This guide was written to provide you with a few helpful steps so that you could try and resolve the problem yourself. Usual disclaimer: I accept no responsibility for your actions.Keep your deleted items folder emptyI can't emphasise this tip enough. Keeping your deleted items folder empty or near empty is essential to maintain the health of your hard drive.
Relying on the built-in space management software is not advisable. I receive many emails from people who never deleted anything in their deleted folder and as soon as the free space reached 10% or lower they started experiencing planner failures. While you may get lucky and experience no problems, taking 5 minutes each week to clear out the deleted folder will go a long way to extend the life of your system.To reduce recording problems due to having too many deleted items it is a good idea to regularly go into the deleted items folder and delete the contents. Do this often otherwise you will be sat there for ages deleting the contents as each deletion is a slow and tedious process.To delete the contents of your deleted folder:. Press tv guide. Enter your planner. Select the deleted folder.
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Select an item to delete and press the yellow button. Repeat for each item that you wish to permanently deleteHow automated housekeeping worksYour box has a section of the hard drive marked as available to you for storing recordings and downloaded programs. A bar indicates how much of this space you have used and how much is free.
The free space is the size of unused space and the contents of the deleted folder combined. The housekeeping function routinely removes any recording in the deleted folder that has been there for 60 days or longer.
You may get stuck on “ Unknown Hard Error” when you’re playing a game on your Windows 10 laptop or desktop. The error pops up and kicks you out of the game every few minutes unless you close the annoying “Unknown Hard Error” box. Some Windows 10 users also receive the popup or the of “Unknown Hard Error”, like the explorer.exe Unknown Hard Error, the sihost.exe Unknown Hard Error, the ctfmon.exe Unknown Hard Error, etc. What Causes the Unknown Hard Error on Windows 10Many factors can result in the Unknown Hard Error:.Corrupted or incorrectly configured system files.Registry error due to a recent software change.Damaged hard disk.Faulty device drivers.Virus or malwareHow to Fix “Unknown Hard Error” on Windows 10 Laptop or DesktopThe “Unknown Hard Error” may not only pop up on the Windows desktop or show on the but also cause other system problems, like, a of the Windows, a, etc. So to prevent your PC from further damage, we’ve had top 5 methods below to troubleshoot the Windows error.Note: It is recommended to finish the checks in the Safe Mode of Windows 10. If you don’t know how to enter the Safe Mode, click.
Perform a Clean Boot on the Windows 10 ComputerA clean boot is helpful to diagnose startups or services that cause the “Unknown Hard Error” on Windows 10. You can perform a clean boot to determine the culprits that cause the errors.
Note: Make sure you log in Windows 10 as an Administrator before you perform the clean boot.1. Use Windows shortcut keys Win + R to open the Run.2. Type msconfig into the box.3.
Press Enter key.4. Go to the General tab on the System Configuration box.5.
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Choose the Selective Startup option.6. Uncheck the Load startup items.7. Choose the Services tab.8. Check the Hide all Microsoft services.9. Click Disable all button.10. Click OK.Then Restart the computer and follow the tutorial in the article to check the faulty programs or services that cause the error.Methos 2.
Check the Recent Software Changes to Fix the Unknown Hard Error on Windows 10If you’re sure which software, application or program you’ve installed or uninstalled recently causes the “Unknown Hard Error”, you can try removing or reinstalling the program to see if the error popup or the blue screen still persists. Perform an SFC/Scannow Command to Detect Corrupted System FilesDamage or corrupted Windows system files can cause the “Unknown Hard Error” on Windows 10. You can follow the steps below to repair the damaged system files with the SFC/scannow command.1. Use Win + X to launch the Jump List.2. Select the Command Prompt (Admin).
( Note: Windows 10 Creators Update users may need to open the Command Prompt (Admin) via the W category in the Start menu.)3. Type sfc /scannow into the dialog box.4. Press the Enter key.Windows 10 will automatically scan the system and fix the corrupted system files.Method 4. Use CHKDSK Command to Fix the “Unknown Hard Error”If the hard disk is damaged, it will also cause the “Unknown Hard Error” and other blue screen of death errors. You can use the CHKDSK command to check disk error:1. Open the Command Prompt (Admin).2. Type chkdsk /f /r into the dialog box.3.
Hit the Enter key.Then the Check Disk utility will automatically scan through the hard disk to detect and fix errors.Note: You can change the format of the CHKDSK /? Command line to fix the Unknown Hard Error on Windows 10. For more information about the command, see:. Repair Drivers to Troubleshoot “Unknown Hard Error” on Windows 10Windows 10 also shows this “Unknown Hard Error” when faulty drivers are installed. Outdated, missing or incompatible Windows drivers often cause some common PC issues ( problem, etc.) and some serious system problems, such as blue screen errors.In this case, you need to use some professional driver troubleshooters, like, to help to fix the Windows 10 “Unknown Hard Error”.
Reviewed as the “”, Driver Talent offers the official and WHQL drivers for Windows PC. You can click the button below to get the driver repair utility and troubleshoot the error instantly.Here are 3 easy steps to fix the problem:1. Click the Scan to detect all the faulty drivers that cause the “Unknown Hard Error”.2. Click the Repair to fix driver issues.
Or click Update to download and install proper drivers.3. Perform a restart to make the driver changes take effect.Note: Don’t forget to and create a system restore point before any changes so that you can and the drivers once the PC runs into problems.Last but not the least, it is better to conduct a malware or virus scan on Windows 10 to see if any culprit leads to the error. If all of the methods above don’t work, you may need to restore the system or do a clean install of Windows 10 on your computer to fix the problem.Do drop a line in the comment section below or click the LEFT MENU on this page for more help if you have any questions or solutions about fixing the 'Unknown Hard Error' on Windows 10. Any other Windows 10-related issues, see section on this site.